Billie Eilish’s “Hit Me Hard and Soft” tour has become the most anticipated concert experience of 2025. The demand for tickets has been astronomical, putting presale codes in the middle as a legitimate option and as dangerous bait to fall into the hands of thieves desperate for tickets.
The Reality of Legitimate Presale Codes
Official Presale Structure
Tickets for Billie Eilish’s 2025 tour will be available to the general public on Thursday, May 22 at 12:00 p.m. local time through Ticketmaster. A Fan presale and an American Express card member presale will begin on Tuesday, May 20 at 12:00 p.m. local time.
Multiple legitimate presale opportunities exist for the tour. The confirmed presales include:
- American Express Cardholder Presale
- Verified Fan Presale (invitation only)
- Artist/Fan Club Presale
American Express Access
The presale for AMEX, Fan, and Changemaker will begin at 10 a.m. local time on Tuesday, May 20, with the AMEX presale code being INGOLD, and an American Express credit card will be required to purchase.
This is the most accessible presale option for fans, provided they have the right credit card.
The Scam Epidemic Targeting Fans
Criminal Activity Surge
Cybersecurity experts have issued a risky warning of ticket scams. Cyber security company NordVPN reported on Tuesday that people are, “rubbing their hands in glee,” at the successful tour, with exorbitantly high prices sure to leave people looking to dodgy resale markets.
Concert fraud is rampant, and the amount of concert fraud is staggering. Some police data tells the story of the issues with concert fraud. In Victoria alone, police said fans lost over $250,000 to fake ticket sales linked to the Eras tour in February, and the ACCC Scamwatch has received hundreds of reports of concert fraud across the country.
Common Scam Tactics
Fraudsters employ sophisticated methods to deceive fans:
- Fake Presale Websites: NordVPN said scammers are generating so-called phishing websites, which use similar web addresses to official ticketing sites, to make fraudulent sales or steal personal data.
- Too-Good-To-Be-True Pricing: Scammers also entice victims with nonsense offers too good to be true on premium tickets.
- Fake Social Media Promotions: Even more concerning, scammers are mimicking official accounts pretending to provide presale codes.
How to Find Legitimate Presale Codes
Official Sources Only
The best way of safely dealing with fraud is to follow verified announcements. According to Billie’s Instagram post fans will be sent an email alert regarding presales in their country.
Verified Fan Registration
The safest way to access tickets is via the Ticketmaster (TM)platform. TM has also ensured their platform has the most secure way to access their tickets. Billie’s team had also used TM’s Verified Fan system to filter out web bots during the sale process.
This system requires advance registration and verification before receiving presale access.
Step-by-Step Presale Guide
Pre-Registration Process
- Create a Ticketmaster account using consistent information
- Register for Verified Fan presale when announced
- Follow official Billie Eilish social media accounts
- Enable notifications for tour updates
Day-of-Sale Strategy
Security experts recommend specific tactics for successful purchases:
- Log into Ticketmaster 30 minutes before sale time
- Use only one browser window to avoid system errors
- Have payment information pre-loaded
- Remain patient in digital queues
Social Media Verification
Follow Billie Eilish on official verified accounts for legitimate updates:
- Instagram: @billieeilish (122M followers)
- Twitter: @billieeilish
- Official website announcements
The artist’s Instagram account has verification with a blue checkmark and a huge number of followers confirming authentic account of the artist.
Red Flags to Avoid
Warning Signs of Scams
Security experts identify key danger signals:
“Almost every website that resells tickets should be approached extremely carefully – they could be a way to steal not just money, but also payment card information or other personal information that could be sold later on the dark web,” Warmenhoven stated.
Pricing Red Flags
Nord says Australians should be cautious when they see ticket prices lower than what is listed on the official source.Scammers use real deals that are too good to be true to lure their victims.
Website Verification
Check for these authenticity markers:
- Secure HTTPS connection
- Official Ticketmaster branding
- Proper grammar and professional design
- Customer service contact information
Ticket Pricing Reality Check
Official Price Ranges
While the face value of Billie Eilish tickets may vary widely within the city and looking at the venue (most cheap get-ins start around $99 before fees in a lot of the venues), the resale value of tickets can be relatively high for these shows because they are in such high demand.
Understanding legitimate pricing helps identify scam offers that seem unrealistically cheap.
Anti-Scalping Measures
Face Value Exchange System
Billie Eilish has taken steps to protect fans. Billie Eilish wants to ensure that fans, and not scalpers, have the best chance of being able to buy tickets at face value. To do this, they opted to use Ticketmaster’s Face Value Exchange.
This system restricts ticket transfers and maintains original pricing for resales.
Mobile-Only Security
Enhanced Protection
To ensure the Face Value Exchange works as planned, Billie Eilish has asked for all tickets to be mobile only and to not be able to transfer.
The mobile-only requirement substantially reduces fraud opportunities and protects legitimate purchasers.
Expert Safety Recommendations
Purchase Guidelines
Follow these security protocols:
- Buy only from official Ticketmaster sources
- Verify website URLs carefully before entering payment information
- Avoid third-party resellers offering “presale codes”
- Report suspicious websites to authorities
Payment Security
Use secure payment methods, and always check your accounts for unauthorized charges. Credit cards have better fraud protection than debit cards, especially on online transactions. If a scammer has your debit card information, it may be up to you to prove to your bank that you are a victim of fraud.
The Bottom Line
There are legitimate Billie Eilish presale codes through official channels. The best route for AMEX cardholders is through its presale. The second best option is to take advantage of the Verified Fan invitation system.
Scammers prey on people looking for tickets amid skyrocketing demand with ingenious methods. Scammers have defrauded fans out of hundreds of thousands of dollars!
Taking your time, and making sure to always verify the sources takes the safest approach to anytime you attempt to get “lower-priced” tickets through a presale code.
If you are wondering if it is TOO easy or is the presale code is suspiciously low, then we can almost ALWAYS guarantee it is most likely a scam. Real presale access always requires advanced registration or expectation for verification of your purchase through legitimate sources.
Be aware if you are paying for a show, and always exhibit a healthy skepticism and be protective of your financial information whenever looking for tickets to concerts.
Disclaimer: This article is for informational purposes only. Always verify presale information through official Billie Eilish and Ticketmaster channels. Ticket inventory is subject to change, with ticket prices also subject to change. The author is not affiliated with Billie Eilish, Ticketmaster, or any ticket sales platform.
References:
- Ticketmaster – Official Billie Eilish Tour Page
- TickPick – Presale Code Analysis
- The New Daily – Scam Warning Report
- Capital FM – Presale Guide